Terms & Conditions

Welcome to Agha Jewellers. These Terms & Conditions govern your use of our website and the purchase of any products from our collections. By accessing our site or making a purchase, you agree to be bound by the following terms.

1. General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• All content on this site, including images of our 1 Carat, Gold, and Silver jewellery, is the property of Agha Jewellers and may not be used without permission.

2. Accuracy of Information

• We strive to ensure that all product descriptions and pricing are accurate; however, errors may occur.
• In the event of a pricing error, Agha Jewellers reserves the right to cancel any orders placed at the incorrect price.
• Gold and Silver prices are subject to market fluctuations and may change without prior notice.

3. Product Authenticity & Certification

• We guarantee the purity of our metals (22K/18K Gold and 925 Sterling Silver).
• All 1 Carat diamonds are provided with authentic certification.
• Minor variations in handcrafted items are a hallmark of artisanal quality and are not considered defects.

4. Payment & Orders

• Orders are only confirmed once payment is verified.
• We accept various payment methods as indicated during the checkout process.
• For custom-made (bespoke) jewellery, a non-refundable deposit is required before work commences.

5. Shipping & Delivery

• We offer insured shipping to ensure your precious items reach you safely.
• Delivery times are estimates and may vary based on your location (Main office: Agha Arcade, 10 Zaildar Rd, Sardarpura Lahore).
• Agha Jewellers is not responsible for delays caused by third-party courier services.

6. Limitation of Liability

• Agha Jewellers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.
• Our maximum liability to you for any product purchased shall be the amount paid for that specific product.

7. Governing Law

• These terms are governed by and construed in accordance with the laws of Pakistan.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Lahore.

8. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Agha Jewellers Agha Arcade, 10 Zaildar Rd, Sardarpura Lahore

Phone: +92 3454976699

Email: info@aghajeweller.com